Vinted Shoppers Voice Anger Regarding Size Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The popular resale platform has altered its measurement guidelines for women's and children's garments without notifying every member regarding the update.
Digital Channels Response
Countless users and merchants are posting online claiming that product pages now present an altered size classification compared to what was initially listed because of the remapping.
The platform stated the new system was more in line with comparable marketplaces.
It has advised users to examine their items and manually change the size if necessary, which has left users frustrated.
Size Classification Modifications
Earlier, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but is now a UK 16-18.
User Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.
